How we intend to handle feedback
- Record
- We aim to record every piece of feedback with its subject and date and pass it on to the relevant team.
- Respond
- We aim to confirm that we have received your request and to reply within a reasonable time.
- Improve
- We aim to review recurring issues regularly and improve our processes accordingly.
- Confidentiality
- We use your feedback only to assess your request and process your personal data in line with the Turkish Personal Data Protection Law (KVKK).
