Personal Data Protection and KVKK Information Notice
Draft for review
This document has not been approved and is not yet a final policy. Highlighted items are company details that must be confirmed before publication.
Draft of 28 September 2026
This information notice has been prepared under Article 10 of Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, to inform you about the personal data processed through the TÜRKSOY GROUP website.
1. Data controller
| Field | Information |
|---|---|
| Trade name | trade name |
| Address | Bahçeşehir Mah. Susam Sok. No: 10, 66100 Merkez/Yozgat, Türkiye |
| MERSİS No | MERSİS number |
| KEP address | KEP address |
| info@groupturksoy.com | |
| VERBİS registration | whether a registration obligation exists, and the registration number |
2. Categories of personal data processed
| Category | Data | Source |
|---|---|---|
| Identity | Full name | Message form, e-mail, telephone or fax |
| Contact | E-mail address, telephone or fax number | Message form, e-mail, telephone or fax |
| Professional information | Company name (if any) | Message form, e-mail, telephone or fax |
| Request information | The content of your message | Message form, e-mail, telephone or fax |
| Transaction security | IP address, date and time, page requested, browser information | Server logs |
The data above is processed when you contact us through the message form, by e-mail, telephone or fax. Information you send with the message form on the contact page is forwarded to us as an e-mail via our server and is not stored on the Website. Please do not share special categories of personal data, such as health, religion or ethnic origin, in your message.
3. Purposes of processing
- Receiving, assessing and answering contact requests,
- Following up partnership and press requests,
- Carrying out information security processes; preventing misuse of the Website and attacks,
- Fulfilling legal obligations and providing information to competent authorities.
4. Method of collection and legal bases
Your personal data is collected electronically, and partly by automated means, through requests you send us through the message form, by e-mail, telephone or fax and through the Website’s server logs. Processing is based on the following legal grounds:
- KVKK Art. 5(2)(c): where your request is directly related to the conclusion of a contract,
- KVKK Art. 5(2)(ç): where it is necessary for the data controller to fulfil its legal obligation,
- KVKK Art. 5(2)(e): where it is necessary for the establishment, exercise or protection of a right,
- KVKK Art. 5(2)(f): where it is necessary for our legitimate interest in answering your requests and keeping the Website secure, provided that it does not harm your fundamental rights and freedoms.
Your explicit consent is not relied on for these activities.
5. Transfers
Limited to the purposes above, your personal data may be transferred, in accordance with KVKK Articles 8 and 9, to:
- the suppliers we use for hosting the Website and delivering e-mail (names of the hosting and e-mail service providers),
- legally authorised public authorities, upon request.
Transfers abroad: If the service providers’ servers are located abroad, the transfer is made under KVKK Art. 9 on the basis of an adequacy decision, appropriate safeguards (for example, standard contractual clauses notified to the Personal Data Protection Authority) or one of the occasional cases listed in the law. Current status: server locations and transfer mechanism.
6. Retention periods
| Data | Period |
|---|---|
| Contact requests (e-mail, telephone, fax) | retention period |
| Server logs | retention period |
Data whose retention period has expired is deleted, destroyed or anonymised in accordance with the Company’s personal data retention and destruction policy (policy to be prepared).
7. Your rights under KVKK Art. 11
By applying to the data controller, you have the right to:
- learn whether your personal data is being processed,
- request information about the processing if it has been processed,
- learn the purpose of processing and whether the data is used in line with that purpose,
- know the third parties to whom it is transferred in Türkiye or abroad,
- request correction if it is incomplete or inaccurate,
- request its deletion or destruction under the conditions set out in KVKK Art. 7,
- request that correction, deletion and destruction be notified to third parties to whom the data has been transferred,
- object to a result against you arising from the analysis of the processed data exclusively by automated systems,
- claim compensation for damage suffered as a result of unlawful processing.
8. How to apply
You may submit your request in Turkish and in writing, in accordance with the Communiqué on the Procedures and Principles for Applications to the Data Controller:
- by a petition bearing your wet signature, to Bahçeşehir Mah. Susam Sok. No: 10, 66100 Merkez/Yozgat, Türkiye,
- by registered electronic mail, to KEP address,
- with a secure electronic signature or mobile signature, or from an e-mail address you have previously notified to us and that is registered in our system, to info@groupturksoy.com.
Your request must include your full name, signature, Turkish identity number (for foreign nationals, nationality and passport number), address for notifications, e-mail address if any, and the subject of your request.
Requests are concluded free of charge within 30 days at the latest; if the process requires an additional cost, the fee set out in the tariff determined by the Board may be charged. If your request is rejected, you find the answer insufficient, or no answer is given in time, you may lodge a complaint with the Personal Data Protection Board under KVKK Art. 14.
This English version is provided for information. In case of discrepancy, the Turkish version prevails.